Find out more about the Fishergate Hill Surgery

Privacy Policy

Any contact details submitted using the forms on this site are used by Fishergate Hill Surgery to provide information related to the service about which the enquiry was made. We will never sell or in any way pass on contact details to third parties.

For the purposes of assessing the performance of this website, the site includes Google tracking code. No personal data is collected in this way.

We also use 3rd party applications in the website to collect information via forms and surveys. This data will never be sold or passed on to 3rd parties and will only be used to better the website and our services.

Confidentiality & Medical Records

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

 

Why should you choose Fishergate Hill Surgery?

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Book your appointment now

You can book your appointment with us in a variety of ways.

By phone on 01772 254 484 Online by clicking here Can't get to the Surgery? Home visits can be booked