We have currently suspended our normal pre booking system. All appointments are now being triaged. Please order your prescription through on line services. If you have a prescription query please telephone between 10am - 5pm

COVID-19 – FACE COVERINGS Please be aware that all patients who are asked to attend the surgery for a face to face appointment MUST ensure that they wear a face covering, scarf or mask. The surgery is unable to provide face coverings/masks for you due to the demands on the supply of PPE. Unfortunately without a face covering patients will not be permitted to enter the building.

Please contact the surgery for the pneumococcal vaccine if you have: Chronic heart disease, chronic respiratory problems, diabetes, chronic renal disease, chronic liver disease, asplenia or dysfunction of the spleen, cochlear implants, CSF shunts or for a child under 5 years with previous invasive pneumococcal disease. The vaccine will protect against serious and potential fatal pneumococcal infections.

From 15 October 2020 we no longer accept prescription requests over the phone or via the paper slips. Prescription requests, unless agreed otherwise, will be accepted by online ordering only. Please contact reception for details on how to order your prescriptions online, and thank you for your cooperation.

Find out more about the Fishergate Hill Surgery

National pilot for the digitisation of Medical Records

Posted on 25th September 2020

Lancashire and South Cumbria has been chosen by NHS England to be a national pilot for the digitisation of Medical Records.

Scanning these paper based records and making them digital will enable better utilisation of space, creating more clinical space, staff areas, multi team space and video hubs, removing the need for some practices to build extensions. In addition it will also make your record more easily and speedily accessible to clinical staff within your practice.

Your complete GP medical record will be digital and stored in a secure cloud based clinical system (only accessible by your GP practice) with the paper based records being securely destroyed following BS EN 15713:2009 Secure destruction of confidential material.

Your GP will still be able to access your records easily within this system.

The scanning and destruction of the paper records will follow strict data protection guidelines adhered to by the NHS.

As with paper based records, digital records are stored for the durations specified in the Records Management Codes of Practice for Health and Social Care. For GP patient records, this states that they may be destroyed 10 years after the patient’s death if they are no longer needed.

If you wish to discuss the scheme, please inform the Practice direct either by letter.

Why should you choose Fishergate Hill Surgery?

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You can book your appointment with us in a variety of ways.

By phone on 01772 254 484 Online by clicking here Can't get to the Surgery? Home visits can be booked