NHS Patient Triage System Trial
Posted on 30th April 2021
According to the NHS total triage model proposed during pandemic time we have been trailing a patient triage system at the practice last month. This system allows patients to complete a request form for an appointment with a Clinician.
We have listened to the feedback from patients and have taken the decided to stop using the particular system as this was not effectively functioning and hence we have to stop the online patient triage as of Friday 30th April.
We will continue to take appointment request over the telephone from Tuesday 4th May following the Bank Holiday weekend.
Sorry for the inconvenience. We hope we would get an appropriate solution and workable model to help improve our access and carry on following national total triage model.