We have currently suspended our normal pre booking system. All appointments are now being triaged. Please order your prescription through on line services. If you have a prescription query please telephone between 10am - 5pm

COVID-19 – FACE COVERINGS Please be aware that all patients who are asked to attend the surgery for a face to face appointment MUST ensure that they wear a face covering, scarf or mask. The surgery is unable to provide face coverings/masks for you due to the demands on the supply of PPE. Unfortunately without a face covering patients will not be permitted to enter the building.

Please contact the surgery for the pneumococcal vaccine if you have: Chronic heart disease, chronic respiratory problems, diabetes, chronic renal disease, chronic liver disease, asplenia or dysfunction of the spleen, cochlear implants, CSF shunts or for a child under 5 years with previous invasive pneumococcal disease. The vaccine will protect against serious and potential fatal pneumococcal infections.

From 15 October 2020 we no longer accept prescription requests over the phone or via the paper slips. Prescription requests, unless agreed otherwise, will be accepted by online ordering only. Please contact reception for details on how to order your prescriptions online, and thank you for your cooperation.

Find out more about the Fishergate Hill Surgery


The practice operates a triage system for urgent same day appointments. We have a triage Nurse who will assess and direct to the most appropriate clinician.

You can now use the automated phone system to book your own appointment around the clock. Phone the surgery as normal on 01772 254484 and press option 0. You can choose either the first available appointment, or if you wish to see a particular GP just follow the instructions. To book your own appointment you will need to enter your telephone number and date of birth. If we do not have the correct information on our records then you will not be able to use this system so please make sure you let us know when you change contact details. For further information please contact reception.

If you do not need a face to face consultation with a GP, the reception staff can book a telephone consultation and they will arrange for the GP to ring you back. Nurse appointments are booked in advance and there can be several days wait for these.



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Book your appointment now

You can book your appointment with us in a variety of ways.

By phone on 01772 254 484 Online by clicking here Can't get to the Surgery? Home visits can be booked