You may have seen on the news that from Monday 17th May, doors at GP Practices are ‘re-opening’. As you will know, our GP practice has been open throughout the pandemic, offering patients telephone and online appointments, with face to face consultations available to those who need them. This was in-line with national requirements to keep patients safe, whilst COVID infection rates were high and before the vaccination was widespread. GP practices are being encouraged to offer patients a choice of whether they would like a remote or face to face consultation. However, before we have more people coming into the surgery to see us in person, we need a bit of time to put in place measures to keep everyone safe. As we wait for further national guidance on doing that, we ask that patients continue to contact us by phone or online as you have been doing. We are facing unprecedented demands to our services and will need to continue to adjust how we use our clinicians’ time to best support our patients – particularly those who need us the most. We will keep you updated as soon as we are clear about how we can re-open our reception areas safely. Thank you for your support.

Find out more about the Fishergate Hill Surgery

Appointments

The practice operates a triage system for urgent same day appointments. We have a triage Nurse who will assess and direct to the most appropriate clinician.

You can now use the automated phone system to book your own appointment around the clock. Phone the surgery as normal on 01772 254484 and press option 0. You can choose either the first available appointment, or if you wish to see a particular GP just follow the instructions. To book your own appointment you will need to enter your telephone number and date of birth. If we do not have the correct information on our records then you will not be able to use this system so please make sure you let us know when you change contact details. For further information please contact reception.

If you do not need a face to face consultation with a GP, the reception staff can book a telephone consultation and they will arrange for the GP to ring you back. Nurse appointments are booked in advance and there can be several days wait for these.

IF YOU CANNOT KEEP AN APPOINTMENT PLEASE LET US KNOW AS SOON AS POSSIBLE

 

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Book your appointment now

You can book your appointment with us in a variety of ways.

By phone on 01772 254 484 Online by clicking here Can't get to the Surgery? Home visits can be booked