Throughout the pandemic we have strived to make the surgery as safe as possible for all our patients and staff. We will continue to do so going forward. From the 19th July public place restrictions have been lifted, but there are recommendations for hospitals and NHS settings - patients will need to still wear a mask, socially distance, and use hand sanitiser in the surgery and staff will continue to wear PPE. We do understand that it can be frustrating but we know that when people come to us they are sick and vulnerable (and some cannot receive the covid vaccinations due to medical reasons) so we feel it would be wrong to not take these small precautions that can protect people. In terms of opening up, as many of you know, we have never been shut and in fact have consulted with much higher numbers of patients than we did pre-covid (face to face, by phone, by e consult and by video), not counting vaccinating 90% of the adult population twice in the last 6 months. Fishergate Hill Surgery has come so far in trying to minimise the impact of Covid and we are sure you understand that we need to keep the surgery as safe for ALL staff and patients as we can.

Find out more about the Fishergate Hill Surgery

Appointments

The practice operates a triage system for urgent same day appointments. We have a triage Nurse who will assess and direct to the most appropriate clinician.

You can now use the automated phone system to book your own appointment around the clock. Phone the surgery as normal on 01772 254484 and press option 0. You can choose either the first available appointment, or if you wish to see a particular GP just follow the instructions. To book your own appointment you will need to enter your telephone number and date of birth. If we do not have the correct information on our records then you will not be able to use this system so please make sure you let us know when you change contact details. For further information please contact reception.

If you do not need a face to face consultation with a GP, the reception staff can book a telephone consultation and they will arrange for the GP to ring you back. Nurse appointments are booked in advance and there can be several days wait for these.

IF YOU CANNOT KEEP AN APPOINTMENT PLEASE LET US KNOW AS SOON AS POSSIBLE

 

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Book your appointment now

You can book your appointment with us in a variety of ways.

By phone on 01772 254 484 Online by clicking here Can't get to the Surgery? Home visits can be booked